“Social IT”: Sharing Accelerates in the Spiceworks IT Network

Increasingly SpiceHeads refer to Spiceworks as the “Facebook of IT”: the place where they do their job and connect with other IT pros like them.  To us, that is the ultimate validation of what we have been working on which we somewhat academically call a “social business application”.  Social business apps have three ingredients (industry focus, a community, workflow tools & apps) and they weave these together in one seamless user experience.  We use social apps (Facebook) to connect with friends; we use social business apps (Spiceworks) to do our jobs… with other people.

While it’s great to be known as the “Facebook of IT” what does that mean practically?  It means IT pros in SMBs (and a surprising number of enterprises) are connecting with each other, getting to know each other, sharing best practices with each other, solving each other’s problems, learning from each other and more… all in one ‘desktop for everything IT’ that they use 9:00 to 5:00 (or in some cases 24/7).

Here are some highlights on that usage that we’ve announced this morning:

  • 250,000 individual contributions to over 78,000 IT discussions
  • 18,000 IT products and services rated and reviewed
  • 3,000 Windows events have been prioritized & analyzed
  • 1,000 How-to’s and Best Practices
  • 600 Reports
  • 400 Groups organized by industry, technology, and geography/language
  • 100 Scripts to automate IT tasks have been shared and reviewed in just the past 4 weeks since we launched the Spiceworks Extension Center
  • 20 SpiceCorps, local user groups, have been formed from London to LA

All of these can be accessed directly in the Spiceworks community web pages or in multiple places in the Spiceworks application UI.  For example, when someone is clicking on a Dell server in the ‘inventory’ view they’ll see Dell reviews and related Dell content; when someone is looking at an Exchange server they’ll see content from the Exchange group and so on.  Crowdsourced content and the community is never more than a click away.

Social Business Applications: Crowdsourcing Integrated into the Application UI

Social Business Applications: Crowdsourcing Integrated into the Application UI

The quantity of this content has more than doubled over the past 6 months. During this time our user base increased a little over 20%.  Over the previous 12 months the content slowly built up.  Clearly the creation of content is increasing as the network grows.  We haven’t looked at it detail yet but I’m guessing the consumption is up several times.

It’s clear that the idea of “social IT” and the role of a social business application for IT in changing the way an industry works is really catching on.  How do you think “social IT” will change the IT industry?

Advertisements

2 Trackbacks/Pingbacks

  1. […] SpiceWorks Continues to Grow […]

  2. […] Read more This entry was written by akp982 and posted on 09/10/2009 at 10:05 pm and filed under Other Blogs, Spiceworks. Bookmark the permalink. Follow any comments here with the RSS feed for this post. Post a comment or leave a trackback: Trackback URL. […]

Post a Comment

Required fields are marked *
*
*

%d bloggers like this: